[{"data":1,"prerenderedAt":112},["ShallowReactive",2],{"navigation":3,"\u002Fdocs\u002Fgetting-started":18,"\u002Fdocs\u002Fgetting-started-surround":108},[4],{"title":5,"path":6,"stem":7,"children":8,"icon":17},"Getting Started","\u002Fdocs\u002Fgetting-started","1.docs\u002F1.getting-started\u002F1.index",[9,12],{"title":10,"path":6,"stem":7,"icon":11},"Introduction","i-lucide-house",{"title":13,"path":14,"stem":15,"icon":16},"How to use ch8r?","\u002Fdocs\u002Fgetting-started\u002Fusage","1.docs\u002F1.getting-started\u002F3.usage","i-lucide-sliders",false,{"id":19,"title":10,"body":20,"description":102,"extension":103,"meta":104,"navigation":105,"path":6,"seo":106,"stem":7,"__hash__":107},"docs\u002F1.docs\u002F1.getting-started\u002F1.index.md",{"type":21,"value":22,"toc":97},"minimark",[23,27,30,35,38],[24,25,26],"p",{},"ch8r enables you to create support agent that connects to your knowledge base and tools like GitHub to automatically create tickets, and streamline customer support workflows.",[24,28,29],{},"If you want to self-host, it’s available for users that need full control over their data. You can deploy ch8r on your own infrastructure while keeping the same powerful feature set.",[31,32,34],"h2",{"id":33},"key-features","Key Features",[24,36,37],{},"ch8r includes everything you need to deploy intelligent customer support:",[39,40,41,49,55,61,67,73,79,85,91],"ul",{},[42,43,44,48],"li",{},[45,46,47],"strong",{},"Bring Your Own AI Provider (BYOK)",": Use your own AI provider. ch8r currently supports Google Gemini, giving you flexibility and control over your model setup.",[42,50,51,54],{},[45,52,53],{},"Knowledge Base",": Ingest content from files, URLs, texts, or GitHub repositories.",[42,56,57,60],{},[45,58,59],{},"Embeddable Chat Widget",": Drop a script tag onto any website to enable AI chat. Customizable themes, positions, and greetings match your brand.",[42,62,63,66],{},[45,64,65],{},"Integration Ecosystem",": Connect GitHub for version control and project management. Enable AI tools to create issues, list commits, and manage tickets directly from chat conversations.",[42,68,69,72],{},[45,70,71],{},"Application-Based Architecture",": Create isolated support contexts for different products or environments. Each application has its own knowledge base, AI models, and widget configuration.",[42,74,75,78],{},[45,76,77],{},"Intent Classification",": Analyzes each user message to determine intent, sentiment, urgency, and issue severity, producing structured signals that drive routing and response decisions.",[42,80,81,84],{},[45,82,83],{},"Conversation Mode",": Controls whether conversations are handled by AI, or human agents, ensuring predictable and configurable support behavior.",[42,86,87,90],{},[45,88,89],{},"Escalation Profiles",": Dispatches notifications via Slack or Discord when the AI cannot resolve a request or falls below confidence thresholds",[42,92,93,96],{},[45,94,95],{},"Agent Configuration",": Allows fine-tuning of agent behavior, including persona, tone, task scope, and custom instructions to align responses with brand and support strategy.",{"title":98,"searchDepth":99,"depth":99,"links":100},"",2,[101],{"id":33,"depth":99,"text":34},"Welcome to ch8r - AI customer support that takes actions, not just replies.","md",{},{"icon":11},{"title":10,"description":102},"Gu7twSlWbw_oEZ6LX9SS-nh6aZ3UeBzYEn9tnDfBjY4",[109,110],null,{"title":13,"path":14,"stem":15,"description":111,"icon":16,"children":-1},"How to use ch8r in practice, from basic setup to workflows.",1776185199732]