[{"data":1,"prerenderedAt":156},["ShallowReactive",2],{"navigation":3,"index":18,"mdc-aqf56l-key":133},[4],{"title":5,"path":6,"stem":7,"children":8,"icon":17},"Getting Started","\u002Fdocs\u002Fgetting-started","1.docs\u002F1.getting-started\u002F1.index",[9,12],{"title":10,"path":6,"stem":7,"icon":11},"Introduction","i-lucide-house",{"title":13,"path":14,"stem":15,"icon":16},"How to use ch8r?","\u002Fdocs\u002Fgetting-started\u002Fusage","1.docs\u002F1.getting-started\u002F3.usage","i-lucide-sliders",false,{"id":19,"title":20,"body":21,"cta":22,"description":36,"extension":37,"features":38,"hero":70,"meta":79,"navigation":17,"path":80,"sections":81,"seo":116,"stem":119,"testimonials":120,"__hash__":132},"index\u002F0.index.yml","AI Customer Support That Takes [Actions]{class=\"text-primary\"}, Not Just Replies",null,{"title":23,"description":24,"links":25},"Build support that answers itself.","Join developers using ch8r to turn docs, repos, and tools into intelligent AI support agents.",[26,31],{"label":27,"to":28,"target":29,"trailingIcon":30},"Get Started","https:\u002F\u002Fapp.ch8r.com","_blank","i-lucide-arrow-right",{"label":32,"to":33,"target":29,"variant":34,"icon":35},"View on GitHub","https:\u002F\u002Fgithub.com\u002Fsarva-tech\u002Fch8r","subtle","i-simple-icons-github","An AI support agent that connects your knowledge base and tools like GitHub to automatically create tickets, and streamline customer support workflows.","yml",{"title":39,"description":40,"items":41},"Predictable Customer Support Automation","ch8r handles conversation handling, knowledge retrieval, decision routing, and human escalation so every customer interaction follows defined, predictable behavior.",[42,46,50,54,58,62,66],{"title":43,"description":44,"icon":45},"Knowledge Base Processing","Ingest and process knowledge from documents, text, URLs, and repositories into a structured, searchable knowledge base used for AI-powered responses.","i-lucide-book-open",{"title":47,"description":48,"icon":49},"Connect Integrations","Connect external tools like GitHub to enable real-time actions such as creating tickets, listing tickets, and syncing support workflows.","i-lucide-tool-case",{"title":51,"description":52,"icon":53},"Conversation Dashboard","Centralized interface to monitor all conversations, track AI vs human interactions, and allow agents to take over or intervene in real time.","i-lucide-layout-dashboard",{"title":55,"description":56,"icon":57},"Conversation Mode","Controls whether conversations are handled by AI, or human agents, ensuring predictable and configurable support behavior.","i-lucide-bot",{"title":59,"description":60,"icon":61},"Escalation Profiles","Dispatches notifications via Slack or Discord when the AI cannot resolve a request or falls below confidence thresholds","i-lucide-bell",{"title":63,"description":64,"icon":65},"Embeddable Widget Integration","Provides a chat widget that can be embedded into websites, enabling customer interaction via widget.","i-lucide-layout-grid",{"title":67,"description":68,"icon":69},"Agent Configuration","Allows fine-tuning of agent behavior, including persona, tone, task scope, and custom instructions to align responses with brand and support strategy.","i-lucide-cog",{"links":71},[72,76],{"label":73,"icon":30,"trailing":74,"to":28,"target":29,"size":75},"Get started",true,"xl",{"label":32,"icon":35,"size":75,"color":77,"variant":34,"to":33,"target":78},"neutral","_self",{},"\u002F",[82,101],{"title":83,"description":84,"orientation":85,"reverse":74,"image":86,"features":87},"AI Customer Support","ch8r processes user messages, retrieves relevant knowledge (RAG), and decides the correct next step, such as responding, escalating to a human, or triggering external actions.","horizontal","\u002Flanding\u002Fch8r-sentiment-analysis.png",[88,92,95,99],{"name":89,"description":90,"icon":91},"Message Analysis","Analyzes each user message to determine intent, sentiment, urgency, and issue severity, producing structured signals that drive routing and response decisions.","i-lucide-gauge",{"name":93,"description":94,"icon":45},"Knowledge-Driven Response","Answers user queries using knowledge base",{"name":96,"description":97,"icon":98},"Action Decision","Decides next action (answer vs escalate vs create ticket)","i-lucide-clapperboard",{"name":55,"description":100,"icon":57},"Allows users to choose whether responses are generated by AI or handled exclusively by human agents for a conversation",{"title":102,"description":103,"id":104,"orientation":85,"image":105,"features":106},"Embeddable chat widget","Embed a chat widget in your website and manage all conversations from a central dashboard. 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